KELLY WINEGARDEN HALL

Greet people in passing, whether offering a ‘good morning’ or eye contact with a smile or a nod. Some people are good at a friendly handshake or arm touch, while others are more reserved. I vividly remember complaints about an executive at one of my jobs who always took the stairs for exercise, but when meeting people in
the stairwell he was either absorbed in his phone or bounding two steps at a time with his head down.