Cancel autopilot to anticipate, expect, and allow growth. When we know people well, we cast their role in our own life movie and expect them to show up today as the same person we knew yesterday. We expect to see the same behaviors, beliefs, personalities, and values we’ve always held as truth. When we live…

As a young finance manager, I supported Margaret Dano, a global operations and supply chain executive. She was the master of impossible challenges, and yet when those lofty goals were met, our next leadership offsite was held at a great location with the perfect combination of work and play. I was most touched, though, by…

Listen for examples of stereotypes and biases everywhere you go and become a skeptic of generalizations and assumptions based on any form of separation. Everyone has positive and negative behaviors and habits, just as we know ourselves to be. All X people are not Y way… ever. Stereotypes are never absolutes. Take the time to…

There are plenty of books and coaches teaching the laws of attraction. On the most basic level, thoughts do become things, and words carry energy. If our language is sending signals of bad outcomes, don’t be surprised when more of them appear. When we signal the desired outcome, natural forces support the path to it.…

Across generations, we have become addicted to our smartphones, tablets, and laptops. These are magnificent tools, but they are no replacement for human connection. Care about each other enough to use spaces between meetings and events to say hello, reconnect, and catch up. You never know when that simple story shared at 10:55 a.m. will…

There have been times in my life when I’ve been super productive and could accomplish a week’s worth of work in 2 days, and other times when I revisit a presentation twenty-five times, chewing up eighty hours in a single week. I’ve also known colleagues who delivered remarkable contributions in four-day weeks while others were…

So many of us are still sifting and sorting out the optimal way to work and the future of work after COVID-19 protocols ended. We have learned that we can trust people to work from home, and plenty of tools enable productivity and connection. At the same time, there is great value to physical presence…

We often experience hierarchy as a parent-child, teacher-student, or boss-worker relationship with conscious and unconscious subordination. A little shift from leader-as-boss to leader-as-coach separates responsibilities without implying subordination. The best coaches are not the best players, and the best players are not the best coaches—but a great coach can make the most of a top-talent…

From safety records to service milestones, delivering innovations to owning a failure, pause to see and call out big and small wins. Using communication programs to recognize personal events like birthdays, weddings, births, and graduations shows that we care about each other’s whole lives.